tag:central-desktop.instatus.com,2005:/history Central Desktop Status - Incident history 2025-05-09T13:15:00.000+00:00 Central Desktop tag:central-desktop.instatus.com,2005:Incident/cmagv1fsf001twsyfvdu8xuem 2025-05-09T13:15:00.000+00:00 2025-05-09T18:31:59.694+00:00 Comments are not populating. Type: Incident

Duration: 5 hours and 17 minutes

Affected Components: Website

May 9, 18:31:59 GMT+0
Resolved - This incident has been resolved..

May 9, 13:15:00 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:central-desktop.instatus.com,2005:Incident/clw6ghqcz17282bbn4ao83bpe8 2024-05-14T13:30:00.000+00:00 2024-05-14T14:04:07.357+00:00 Some Central Desktop Workspaces are not loading Files and Discussions. Type: Incident

Duration: 34 minutes

Affected Components: Website

May 14, 14:04:07 GMT+0
Resolved - This incident has been resolved..

May 14, 13:30:00 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:central-desktop.instatus.com,2005:Incident/clw5c5wb061586bin1uqdohiw1 2024-05-13T18:15:00.000+00:00 2024-05-13T23:12:15.761+00:00 Some Central Desktop Workspaces are not loading Files and Discussions. Type: Incident

Duration: 5 hours and 57 minutes

Affected Components: Website

May 13, 23:12:15 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result to ensure that all pages are loading. .

May 14, 00:12:15 GMT+0
Resolved - This incident is resolved, full system functionality is restored.

May 13, 19:31:09 GMT+0
Investigating - This may be affecting other items as well. We are researching the issue..

May 13, 18:15:00 GMT+0
Investigating - We are currently investigating this issue..

]]> tag:central-desktop.instatus.com,2005:Incident/clw5b5o9f28109bin1i0harzke 2024-05-13T17:30:00.000+00:00 2024-05-13T21:45:35.134+00:00 We are investigating Issues Receiving Proof Notifications Type: Incident

Duration: 4 hours and 16 minutes

Affected Components: Proofing

May 13, 21:45:35 GMT+0
Resolved - This proof notification incident has been resolved..

May 13, 17:30:00 GMT+0
Investigating - Some users are unable to access proofs and are not receiving email notifications when proofs are created. We are working to identify and resolve the issue..

May 13, 19:33:48 GMT+0
Monitoring - Adobe had confirmed that there were proof issues earlier today causing proof notifications to not be sent. The corrected the issue, but there's still a backlog needing to be processed..

]]> tag:central-desktop.instatus.com,2005:Incident/clsdow6rj368747bfn9i9y77njk 2024-02-08T20:47:03.759+00:00 2024-03-05T18:34:14.291+00:00 Cannot re-order Tasks in Task List. Type: Incident

Duration: 25 days, 21 hours and 47 minutes

Affected Components: Website

Mar 5, 18:34:14 GMT+0
Resolved - This incident has been resolved..

Feb 8, 20:47:03 GMT+0
Investigating - Users are receiving an error when trying to re-order Tasks in a Task List. We are researching..

]]> tag:central-desktop.instatus.com,2005:Incident/clrz5h2g652203bkofifq7f0xm 2024-01-29T13:32:00.000+00:00 2024-01-29T13:32:00.000+00:00 Impairment with Some Project Management Features Type: Incident

Duration: 6 hours and 58 minutes

Affected Components: Website

Jan 29, 13:32:00 GMT+0
Investigating - Affected features: Creating New Workspaces Milestones Tasks.

Jan 29, 20:30:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:central-desktop.instatus.com,2005:Maintenance/clrv54wu137780bfogfoxq0rtv 2024-01-27T15:00:00.000+00:00 2024-01-27T15:00:00.000+00:00 Scheduled Maintenance Type: Maintenance

Duration: 4 hours and 23 minutes

Affected Components: Website, Proofing

Jan 27, 15:00:00 GMT+0
Identified - We are performing scheduled maintenance on Saturday, January 27th 2024 from 7:00 AM to 11:00 AM PST. While maintenance is performed, iMeet Central services will be unavailable. Full functionality will be restored once the maintenance window has ended. Please notify your users of the scheduled outage. This maintenance is necessary to ensure that our databases and proofing systems are up-to-date and running smoothly. We apologize for any inconvenience this downtime may cause and appreciate your patience and understanding..

Jan 27, 19:23:12 GMT+0
Completed - SCHEDULED MAINTENANCE is now complete. The full system is restored. If you are still unable to load your iMeet Central page, please clear your browser cache to reconnect .

Jan 27, 15:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:central-desktop.instatus.com,2005:Incident/clrjab0a417263ceoc8dsolfvq 2024-01-18T14:05:35.816+00:00 2024-01-18T14:05:35.816+00:00 Comments and Reports are not populating Type: Incident

Duration: 30 minutes

Affected Components: Website

Jan 18, 14:05:35 GMT+0
Investigating - Comments aren't loading and reports are generating blank. We are currently investigating this incident..

Jan 18, 14:35:24 GMT+0
Resolved - This incident has been resolved and services have been restored..

]]> tag:central-desktop.instatus.com,2005:Maintenance/clrc75mgo1801b1n4r2enpqxh 2024-01-13T15:00:28.288+00:00 2024-01-13T15:00:28.288+00:00 Scheduled Maintenance Type: Maintenance

Duration: 4 hours

Affected Components: Website

Jan 13, 15:00:28 GMT+0
Identified - On Saturday, January 13th 2024 from 7:00 AM to 11:00 AM PST. While maintenance is performed iMeet Central services will be unavailable. Full functionality will be restored once the maintenance window has ended. This maintenance is necessary to ensure that our systems are up-to-date and running smoothly. We apologize for any inconvenience this downtime may cause and appreciate your patience and understanding. Subscribe to this status to receive notification when maintenance is completed. If you have any questions or concerns, please do not hesitate to contact us at support@imeetcentral.com.

Jan 13, 19:23:40 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:central-desktop.instatus.com,2005:Incident/clr73pohk1680ciob4id12kn1 2024-01-10T01:45:00.000+00:00 2024-01-10T01:45:00.000+00:00 System Login Issue Type: Incident

Affected Components: Website

Jan 10, 01:45:00 GMT+0
Resolved - Access has been restored for all affected customers. Closing the incident..

]]> tag:central-desktop.instatus.com,2005:Incident/clpivrero21486bbn5ddusqics 2023-11-28T21:59:02.639+00:00 2023-11-28T23:16:06.527+00:00 Central Desktop System Outage Type: Incident

Duration: 1 hour and 17 minutes

Affected Components: Website

Nov 28, 23:16:06 GMT+0
Resolved - Service has been restored..

Nov 28, 21:59:02 GMT+0
Investigating - Users are experiencing issues accessing the site. We are currently investigating this incident..

]]> tag:central-desktop.instatus.com,2005:Incident/cljhm3v4c297043azoh0n3074mx 2023-06-29T20:42:46.795+00:00 2023-06-29T20:42:46.795+00:00 Central Desktop System Outage Type: Incident

Duration: 19 minutes

Affected Components: Website

Jun 29, 20:42:46 GMT+0
Investigating - We are currently investigating this incident..

Jun 29, 21:01:22 GMT+0
Resolved - System has been restored. Processing may be a little slow initially as the system re-initializes all the systems..

]]> tag:central-desktop.instatus.com,2005:Incident/cli1rfirv717089b3n31hxbzyft 2023-05-24T01:00:00.000+00:00 2023-05-24T01:00:00.000+00:00 Users are not receiving email notifications. Type: Incident

Duration: 14 hours

Affected Components: Website

May 24, 01:00:00 GMT+0
Investigating - We are currently investigating this incident..

May 24, 15:00:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:central-desktop.instatus.com,2005:Incident/clhtfi38m14090364omo2q1w9x3 2023-05-18T16:00:00.000+00:00 2023-05-18T16:00:00.000+00:00 Audit Logs are not loading. Type: Incident

Duration: 3 hours and 5 minutes

Affected Components: Website

May 18, 16:00:00 GMT+0
Investigating - When opening an Audit Log, it tries to load then returns the following error: Service is Unavailable, please try again later. We are currently researching..

May 18, 18:45:13 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

May 18, 19:04:33 GMT+0
Resolved - Our engineers have identified and corrected the issue. Service has been restored..

]]> tag:central-desktop.instatus.com,2005:Incident/clhs09qga63093oxn2pazreaqf 2023-05-17T06:00:00.000+00:00 2023-05-17T06:00:00.000+00:00 Central Desktop System Outage Type: Incident

Duration: 6 hours and 30 minutes

Affected Components: Website

May 17, 06:00:00 GMT+0
Investigating - Users are receiving the following message: The site is not secure as it uses an Unsupported Protocol. We are currently researching..

May 17, 12:30:00 GMT+0
Resolved - We have identified the issue and confirmed that the system performance has been restored..

]]> tag:central-desktop.instatus.com,2005:Incident/clh7y8wzj3603b2oiywmii6tx 2023-05-03T14:00:00.000+00:00 2023-05-03T14:00:00.000+00:00 Certificate Error for Proofs Type: Incident

Affected Components: Proofing

May 3, 14:00:00 GMT+0
Resolved - A certificate error is causing some proofs to not be accessible, or not upload. We are working with Adobe to resolve the certificate issue. If you are unable to access or create proofs, please email support at support@imeetcentral.com. Please include the link of the proof you are trying to access/upload..

]]> tag:central-desktop.instatus.com,2005:Incident/clfcts3g7153468h2odv5k6t0dv 2023-03-16T19:00:00.000+00:00 2023-03-23T17:13:46.275+00:00 "System Error" when logging in Type: Incident

Duration: 6 days, 22 hours and 14 minutes

Affected Components: Website

Mar 23, 17:13:46 GMT+0
Resolved - We have corrected the login page and confirmed that it is working properly again..

Mar 21, 21:06:16 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result. If you still experience any issues logging in via https://app.imeetcentral.com/login, please emails support at support@imeetcentral.com..

Mar 16, 19:00:00 GMT+0
Identified - **Description**: When attempting to log in via app.imeetcentral.com/login, users are receiving the following message: "This is a system error". **Workaround**: Please use your company's direct link to log in. This is usually (companyname).imeetcentral.com/login. In addition - if you have a link to an existing file or location on your iMeet Central site, you can use that as well. **Note**: If you don't know your company's direct link, please email support at support@imeetcentral.com **Status**: We are currently researching the impairment. For the moment, please use the workaround listed above..

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