Central Desktop - Notice history

All systems operational

Website - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 99.12%

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Mar 2023
Apr 2023
May 2023

Proofing - Operational

100% - uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Notice history

May 2023

Users are not receiving email notifications.
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Audit Logs are not loading.
  • Resolved
    Resolved

    Our engineers have identified and corrected the issue. Service has been restored.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    When opening an Audit Log, it tries to load then returns the following error: Service is Unavailable, please try again later. We are currently researching.

Central Desktop System Outage
  • Resolved
    Resolved

    We have identified the issue and confirmed that the system performance has been restored.

  • Investigating
    Investigating

    Users are receiving the following message: The site is not secure as it uses an Unsupported Protocol. We are currently researching.

Certificate Error for Proofs
  • Resolved
    Resolved

    A certificate error is causing some proofs to not be accessible, or not upload.
    We are working with Adobe to resolve the certificate issue.

    If you are unable to access or create proofs, please email support at support@imeetcentral.com.
    Please include the link of the proof you are trying to access/upload.

Apr 2023

No notices reported this month

Mar 2023

"System Error" when logging in
  • Resolved
    Resolved

    We have corrected the login page and confirmed that it is working properly again.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

    If you still experience any issues logging in via https://app.imeetcentral.com/login, please emails support at support@imeetcentral.com.

  • Identified
    Identified

    Description: When attempting to log in via app.imeetcentral.com/login, users are receiving the following message: "This is a system error".

    Workaround: Please use your company's direct link to log in. This is usually (companyname).imeetcentral.com/login.
    In addition - if you have a link to an existing file or location on your iMeet Central site, you can use that as well.

    Note: If you don't know your company's direct link, please email support at support@imeetcentral.com

    Status: We are currently researching the impairment. For the moment, please use the workaround listed above.

Mar 2023 to May 2023

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